Last updated: October 2024
Introduction
Crimson-cloud is committed to protecting your privacy and handling your personal data responsibly. This policy explains what information we collect, how we use it, and your rights regarding that information.
By using our website or engaging our services, you acknowledge that you have read and understood this policy.
Information We Collect
Information You Provide
When you contact us or request our services, we may collect:
- Name and contact details (email address, postal address)
- Organisation name and job title
- Details of your enquiry or project requirements
- Any other information you choose to provide in correspondence
Information Collected Automatically
When you visit our website, we may automatically collect:
- Technical data including IP address, browser type, and operating system
- Usage data including pages visited, time spent on pages, and navigation paths
- Cookie data as described in our Cookies Policy
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested information
- To deliver consulting services you have engaged
- To send relevant updates about our services (where you have consented)
- To improve our website and services
- To comply with legal and regulatory obligations
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract performance: Where processing is necessary to fulfil our contractual obligations to you
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
- Consent: Where you have given explicit consent for specific processing activities
- Legal obligation: Where processing is required by applicable law
Data Sharing
We do not sell your personal data to third parties. We may share information with:
- Service providers who assist our business operations (under strict confidentiality agreements)
- Professional advisers including lawyers and accountants
- Regulatory authorities where required by law
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for three years; client data is retained for seven years following the conclusion of our engagement.
Your Rights
Under applicable data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Object to or restrict certain processing activities
- Request transfer of your data to another organisation
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures are regularly reviewed and updated as necessary.
International Transfers
We primarily process data within the United Kingdom. Where data is transferred outside the UK, we ensure appropriate safeguards are in place in compliance with applicable data protection law.
Changes to This Policy
We may update this policy from time to time. Significant changes will be communicated through our website. We encourage you to review this policy periodically.
Contact Us
If you have questions about this policy or wish to exercise your data protection rights, please contact us:
Email: [email protected]
Address: 17 Chancery Lane, London WC2A 1PL, United Kingdom