Last updated: October 2024
Our Commitment
Crimson-cloud is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take our responsibilities as a data controller seriously and have implemented comprehensive measures to protect personal data.
Data Controller Information
For the purposes of data protection legislation, Crimson-cloud is the data controller for personal data collected through our website and in the course of our business operations.
Contact details:
Email: [email protected]
Address: 17 Chancery Lane, London WC2A 1PL, United Kingdom
Lawful Basis for Processing
We only process personal data where we have a lawful basis to do so. The lawful bases we rely upon include:
Consent
Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
Contract
Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests
Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights. Our legitimate interests include:
- Responding to enquiries and providing information about our services
- Improving our website and service offerings
- Protecting our business and legal interests
Legal Obligation
Where processing is necessary to comply with a legal obligation to which we are subject.
Your Rights Under GDPR
Under the UK GDPR, you have the following rights:
Right to Be Informed
You have the right to be informed about how we collect and use your personal data. This GDPR statement and our Privacy Policy provide this information.
Right of Access
You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request.
Right to Rectification
You have the right to request that inaccurate personal data be corrected or incomplete data be completed.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, such as where the data is no longer necessary for the purpose it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
Right to Object
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making
You have rights in relation to automated decision-making and profiling. We do not currently use automated decision-making that produces legal or similarly significant effects.
Exercising Your Rights
To exercise any of your rights, please contact us using the details provided above. We will respond to valid requests within one month. There is no fee for making a request, though we may charge a reasonable fee for requests that are manifestly unfounded or excessive.
We may need to verify your identity before processing your request.
Data Breach Procedures
We have procedures in place to detect, report, and investigate personal data breaches. Where a breach is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours. Where a breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
International Data Transfers
We primarily store and process data within the United Kingdom. Where we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner's Office.
Supervisory Authority
If you have concerns about our data processing activities, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
Updates to This Statement
We may update this GDPR statement periodically to reflect changes in our practices or applicable law. We encourage you to review this page regularly.